I work in the Overseas Business Division as an inbound DMC, handling all arrangements required for travel to Japan.
From hotels and transportation to sightseeing and restaurant reservations, I carefully coordinate each element that forms the foundation of a journey, with the goal of creating a comfortable and well-organized travel experience for our guests.

What I value most in my work is prioritizing quality over profit.
I design each trip with the utmost care so that our guests can truly enjoy their time in Japan and return home with wonderful memories. The moment I see travelers depart with satisfied smiles at the end of their journey is when I feel the greatest sense of fulfillment.

At times, I also accompany groups on-site to confirm conditions firsthand and support operations as needed.
On one occasion, I unexpectedly took charge of on-site coordination for an award event involving approximately 350 participants. My ability to respond flexibly to the situation was highly appreciated by the client, and the experience became a great source of encouragement for me.

What I strive for on a daily basis is continuous growth.
By proactively learning new tools and reflecting on feedback from our clients, I work to steadily improve my skills and the quality of my work. Because tour coordination involves managing a vast amount of information, even a brief lapse in attention can lead to mistakes. While careful and accurate work is essential, strong problem-solving skills and flexibility are equally important when unexpected situations arise.

In order to create experiences that exceed our guests’ expectations, I will continue to work with care, sincerity, and adaptability.
I believe my role is to deliver value beyond expectations by creating journeys that truly move and inspire those who visit Japan.