YTH Service Co., Ltd. is a company primarily engaged in the purchase and sale of PCs, tablets, and cameras. With a strong focus on honest appraisals and customer-oriented services, the company has experienced rapid growth since its startup phase and now serves a wide range of customers, mainly based in Saitama.

Our business relationship began when the client visited our website while considering the introduction of multifunction printers during their office setup phase. Rather than comparing multiple vendors, they decided to entrust everything to a single provider, leading them to request not only office equipment but also infrastructure such as internet and telephone services.

At Mega Group, we provided comprehensive support from relocation assistance and interior design to procurement of office fixtures, fully supporting their office launch. Although there was a change in the sales representative during the process, the client appreciated the consistently attentive support not only from sales but also from the support team as a whole.

By consolidating internet services, multifunction printers, and telephony under a single provider, their operational workload was significantly reduced. After implementation, they were able to continue their business with confidence, thanks to our prompt response in case of any issues.

Our approach goes beyond simple delivery; our commitment to continuous support has earned their trust as a “reliable partner.” In addition, the client has expressed strong appreciation for our proactive approach in proposing new solutions, not just providing standard products. They have found it particularly helpful that we actively suggest the latest functions and practical use cases in response to their daily operational challenges.

Moving forward, we will continue to provide ongoing support, further strengthening our partnership as we grow together.